Who is Bob Wood?
am the president of Virtual Knowledge Management (VKM, Inc.), a business
consultancy specializing in turnarounds for both complete business units
as well as distressed information technology projects. Critical Care for
Companies is a wholly owned subsidiary of VKM, Inc. I have been focusing
on turnarounds for over 15 years and have turnaround experience in
sporting goods, software & high tech, healthcare, leisure and commercial
travel services, residential and commercial construction, ministry and
insurance. This experience has been both national (United States) and
international. In addition I have been involved in for profit as well as
not for profit turnarounds.
below will give you more insight into my company's business & consulting
Knowledge Management (VKM) is a Trouble-Shooting consultancy
specializing in Business and large Information Technology Project
Turnarounds. The specific Core Competencies of VKM revolve around best
demonstrated business practices in the following areas:
Rapid & Accurate
Diagnosis of Business & Project Problems
Management (6 months or less for a complete turnaround)
10 Step Project
Strategic Marketing Model
company believes that knowledge should be shared.
This means all knowledge models are made available to client
organizations accompanied by the necessary training required to achieve
high levels of competency. This is directly opposite the approach taken
by most consultant practices. The usual method is to use the "black
box" approach in that all models, processes, and data bases supporting
the various methodologies used by the consulting group are kept hidden
from the client. The theory is that this will result in a dependency
upon the consulting group and thus more opportunity for revenue streams
back to the consultants.
goal is to make clients more knowledgeable, helping them make better
decisions and enhancing their capabilities. The net/net of this is that
clients will become more effective in running their businesses and
projects as a result of an engagement with VKM…and clients will not
become dependent upon VKM!
Robert F. Wood
Bob holds a
bachelors and masters degree in Marketing. He has taught Marketing &
Management at the college and university level for over 5 years. In
addition, he has over 25 years experience in senior level Marketing
positions and Turnaround Business & Information Technology Project
A few of Bob's accomplishments are:
Completed a Turnaround within a business unit of one of the largest
consumer credit card companies in the world. This engagement
resulted in the project stabilizing and turning a profit within 6 months.
Previously, this initiative was close to failing. A senior level
executive for the vendor employing Bob's services stated that if this
project were to fail, there was a very high probability that the vendor
would fail due to the size of the law suites expected to be filed.
Provided Strategic and Operational leadership to a Healthcare
Informatics business’s sales & marketing function leading to an
aggressive business development program. Resulted in eight new
contracts in one year representing over $3,250,000 of business.
This level of sales success in terms of numbers of new contracts in one
year had never been achieved in the company’s history.
Accomplished an aggressive turnaround of a Cleveland based business in
the healthcare field losing $6,000,000 per year. The business
generated a $3,000,000 profit after twelve months.
North Dakota healthcare business achieved the greatest percentage
sales increase compared to 25 company markets and accomplished
5-year enrollment goals in 2 1/2 years due to the sales & marketing
program Bob developed.
retail and wholesale sporting goods business achieved its highest sales
and most profitable season in its 80-year history. The sales
volume increased 400% in a 4-year period under Bob's
Reorganized and managed a sales team in a healthcare business in
Indiana, which resulted in a 350% increase in sales.
Managed the development and execution of a marketing communications
program for a business in Wisconsin. According to the CEO, the campaign
was the most effective they had ever rolled out and assisted them in
becoming the #1 healthcare business in the market.
Organized and managed a health services corporation's first Research and
Development Division and developed over $10,000,000 in new
products/businesses in 2 years.
Overall project manager for the largest systems/standardized business
practices project in an insurance company’s 95-year history. Staff
included 100 Managed Healthcare specialists and 200 I/T
programmers/technical experts. The CEO characterized the HMO Foundation
Project as "one of the best run projects he had seen in his career".